Senior AR Collections Specialist

Job Summary
We are seeking a Senior Accounts Receivable & Collections Specialist with expertise in complex billing to oversee accounts receivable and collections with precision and efficiency. This role requires a strong understanding of intricate billing structures, payment cycles, and financial processes to ensure accurate invoicing and timely collections. As a key member of the finance team, you will proactively manage collections, minimize outstanding receivables, and drive on-time customer payments. Your ability to navigate complex billing scenarios will be critical in resolving invoicing discrepancies and optimizing cash flow.


Essential Duties and Responsibilities:

• Manage Accounts Receivable – Review aging reports, track overdue payments, and escalate delinquent accounts to minimize financial risk.
• Customer Communication – Maintain proactive contact with customers and resolve disputes to ensure timely collections.
• Billing & Issue Resolution – Work with internal teams to correct billing errors, resolve discrepancies, and ensure accurate financial records.
• Process Optimization & Automation – Support automation efforts and streamline AR workflows to improve efficiency and reduce manual tasks.
• Reporting & Analysis – Provide weekly updates on collections, outstanding balances, and risks while identifying process improvements.

• Accounts Receivable & Collections Expertise – 6+ years of experience in AR, collections, or finance, with a strong understanding of billing, invoice processing, and dispute resolution.
• Construction industry experience is preferred to better understand industry-specific billing cycles, payment structures, and financial processes.
• Technical & Analytical Skills – Proficiency in ERP systems and intermediate Excel skills (pivot tables, VLOOKUP, data analysis) to manage and analyze financial data.
• Communication – Strong verbal and written communication skills for effective customer interactions, internal collaboration, and professional resolution of payment disputes.
• Problem-Solving & Process Improvement – Ability to identify and resolve billing discrepancies, streamline collections processes, and suggest improvements to enhance efficiency.
• Organization & Attention to Detail – Strong time management skills to handle multiple accounts, review aging reports accurately, and meet deadlines while maintaining financial accuracy.