Tenant Services Technician
Sunnyvale, CA
Full Time
Mid Level
Insidesource DEI Statement
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
As the Tenant Services Event Technician focusing on events you are responsible for setting up Events according to the specified requirements. Provide timely response via ticketing system, email, and or chime. Provide constant support during meetings and events per client direction.
Essential Duties and Responsibilities Including but not limited to:
Skills, Knowledge, Experience Required
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
As the Tenant Services Event Technician focusing on events you are responsible for setting up Events according to the specified requirements. Provide timely response via ticketing system, email, and or chime. Provide constant support during meetings and events per client direction.
Essential Duties and Responsibilities Including but not limited to:
- Communicate and respond to all event related emails, tickets, and or chime with event team.
- Attend weekly meetings.
- Assist with inventory audit of event equipment.
- Sign in/out and log any broken items for inventory tracking and proper placement.
- Shifts may be staggered depending on event size.
- Ensure event storage is kept clean, palletized, organized and labeled ensuring all event inventory makes it back to the correct storage room post event.
- Support all arrangements of tables and chairs for all events includes: common space, conference rooms, café or outside amenities spaces.
- Load and unload trucks pre and post events (SWAG, Sponsorship, Equipment).
- Setup, breakdown and re-set GREF Event furniture and accessory equipment (Easels, Lollipop sign holders, stanchions, waste bins, SWAG).
- Test/trouble shoot A/V equipment to ensure it is functioning properly. Check power and connection cables to ensure they are plugged in securely.
- Contact Events Team and A/V support if A/V equipment is not functioning and create a SIM ticket for replace/repair.
- Arrange tables and chairs per customer’s room configuration.
- Set linens in lobby on specified tables.
- Setup display and vendor tables.
- Arrange lounge furniture as required.
- Willing to perform tasks on-the-go as needed to provide exceptional customer experience.
- As schedule permits, Event Tech will assume Tenant Services Technician responsibilities and work according to the responsibilities in the Tenant Services Technician job description.
Skills, Knowledge, Experience Required
- Proven leadership skills and the ability to take on initiatives with minimal oversight.
- Proven ability to improve customer experience and build brand loyalty.
- Adept in managing multiple projects simultaneously in a fast-paced work environment.
- Excellent and effective at oral and written communication.
- Ability to see the big picture and integrate into day-to-day tasks and activities.
- Fluid interpersonal and collaborative skills to interact effectively with a wide range of personnel and departments.
- Strong organizational, administrative skills.
- Demonstrate commitment to professionalism, integrity and sound judgement in business transactions to provide the highest level of customer satisfaction.
- Must have strong work ethics.
- Experience in MS Office Suite (Outlook, Excel, Word, etc.).
- Valid driver’s license. Must be able to pass a Motor Vehicle Record check.
- Comfortable driving 16’ and 24’ vehicles.
- High School diploma/GED required.
- Proven mechanical aptitude and equipment handling
- Commercial moving experience a plus
Pay Range: $24 - 30 / hour
The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
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