Lead Installer
Kent, WA
Full Time
Service Operations
Mid Level
Insidesource DEI Statement
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
Leads on-site installations to ensure timely completion, high quality of service and cost-effective management of dealer labor and installation resources. Functions as team leader on smaller projects and works under the direction of field supervisors on large projects.
Essential Duties and Responsibilities Including but not limited to:
Supervisory Responsibilities
Experience/Education Required
Pay Range: $25 - $30 / hour
The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
Leads on-site installations to ensure timely completion, high quality of service and cost-effective management of dealer labor and installation resources. Functions as team leader on smaller projects and works under the direction of field supervisors on large projects.
Essential Duties and Responsibilities Including but not limited to:
- Able to safely drive to sites throughout the region
- Train temporary labor/contractors
- Ability to feel comfortable and professional with team and customers
- Maintain a professional appearance and demeanor at all times
- Outstanding verbal and written communication skills
- Provide leadership and respect to team members
- Uphold a strong work ethic and ethical approach to the business
- Must be punctual and self-motivated
- Understand installation scope and work processes
- Ability to read plans, blueprints, evaluations and product specifications
- Mechanically adept and understands how to safely use tools and equipment
- Ability to show consistent excellent installation skills of furniture, resulting in projects with good workmanship and reflect high quality that meet the dealership’s field standards of performance
- Ability to complete all technical installation operations, including; wall strips, field measuring, in-line step down modifications, product repairs, simple field cuts and product modifications, etc.
- Must be product knowledgeable across all major lines of furniture carried by the dealer
- Ability to specify product and complete small inventories
- Knowledge and understanding of all product application and use
- Knowledge of electricity and electrical hookups to building power; ability to interface with electricians and cabling subcontractors
- Take ownership for projects, results and details including follow through to project completion
- Ability to react to varying project/field conditions and make decisions to resolve problems and changes to the scope of work (as needed)
- Consistent understanding and follow through of accurate paperwork; includes detailed time sheets, client sign-off, punch list items, change orders, product return forms, and inventory check-out, etc.
- Ensure all paperwork is neat, clear, legible, and complete
- Ability to communicate project status, problems and punch-list (in writing) to dispatch, sales personnel, sales support, and to project management personnel
- Ability to plan, organize and effectively direct a crew of installers on projects up to 15 stations in size
- Understand the diversity of different projects and prepare accordingly:
- Pursue project details and drawings
- Assist scheduling and manpower of all loading for the project
- Manage work planning for field conditions, technical complexities and task-to-time efficiencies
- Ability to manage crews of up to 4-6 installers
- Function as a crew chief under a field supervisor on large or complex projects
- Pre-plan small to medium sized projects, including field measurements and site reviews
- Analyze project for correct tool, supply, equipment and vehicle requirements, including small parts and product pulls from warehouse
- Comfortable driving a bobtail or cube truck and can do so safely
- Understand furniture material handling and logistical processes
- Receive and document receipt of product in a thorough and accurate manner
Supervisory Responsibilities
- 4-6 Installers
Experience/Education Required
- Valid driver’s license; must be able to pass a Motor Vehicle Record check and Department of Transportation medical physical
- Insurable
- High School diploma or general education degree (GED); 1-3 years of related experience and/or training; or equivalent combination of education and experience
- Mechanical ability; knowledge of hand/power tools
Pay Range: $25 - $30 / hour
The specific compensation offered to a candidate may be dependent on several factors including, but not limited to, experience, education, and specific licensing or qualifications.
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